Running a safe and secure operation in Miami

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From Sky Caps assisting customers with their bags, to providing security searches for inbound Cuba flights since 2017, to taking over wheelchair service in 2018, to new Envoy-operated Embraer 175 flying out of the hub since April of this year, the Envoy team in Miami (MIA) is constantly looking for new ways to support the… Read more »

Envoy Flight Attendants and AFA Ratify AFA Collective Bargaining Agreement

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I’m pleased to announce that our Flight Attendants, represented by the Association of Flight Attendants (AFA), ratified the Collective Bargaining Agreement (CBA). The five-year agreement raises wages, enhances work rules and improves benefits, for nearly 1,700 Envoy flight attendants across the United States. I want to congratulate the AFA, the flight attendants and the negotiating team for putting their best… Read more »

Stephen Day, pilot for a day

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“I wanted to ride the train to the airport, ’cause that’s what Swayne does,” says an excited 11-year old Stephen Day. For his birthday, just a couple of weeks prior, all he wanted was to fly on an Embraer 175 aircraft, and with the help of Captains Allen Hill and Brad Wickman, his small dream was about to come… Read more »

Saving a life in Rochester, New York

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When an elderly customer entered Greater Rochester International Airport (ROC) with his bike and began shaking, ROC Lead Agents Renee Ostrowski (left) and Karen Cooper (right) took note. Approaching the gentleman, who appeared confused, the pair contact local airport authorities who provided an emergency blanket and took him away to hospital. The pair later discovered that the individual had borrowed the… Read more »

Online new-hire Flight Attendant training is here

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All across the globe, schools, training centers and other learning facilities have adapted by introducing online remote learning models as a result of the COVID-19 pandemic. Earlier this week, the Envoy Flight Service Training team launched a new, FAA-approved online learning model for new-hire Flight Attendants designed to keep instructors and Flight Attendant trainees safe… Read more »