In celebration of Black History Month, we are sharing some quick interviews from some of our African-American Leaders across all work groups throughout the Envoy system. For this edition, we have Sylvester Holmes who is the general manager of Envoy operations at Nashville International Airport (BNA). How did you start out in aviation? Are you still… Read more »
Cover Photo: Jordin Andrade on the track at the 2016 Olympics in Rio de Janeiro. (Instagram, @jhurdles) Envoy has many employees that live double lives; meaning that not only are they great airline employees, they also excel in everything from nightclub DJs to professional body builders. At Raleigh-Durham International Airport (RDU), Envoy has an Olympian in… Read more »
Our front line and customer service employees know a thing or two about elevating the everyday experience for our passengers. Most importantly, their attentiveness is genuine, not manufactured. Such is the story in Cedar Rapids, Iowa where Envoy General Manager Frank Dombrowski first met Barb, an English Sheep Dog breeder who frequently shipped her dogs… Read more »
The Envoy breakroom at Redmond Municipal Airport (RDM) is so small it can fit inside an overhead bin. Okay, maybe not that small, but it’s definitely an intimate space. However tight a fit it may be, the RDM team has embraced it as a means to bring them closer together – figuratively and literally. In… Read more »
Shirrie Serrioz can easily be spotted in Dallas-Fort Worth International Airport (DFW) Terminal B wearing her sharp-looking outfits and beaming her thousand-watt smile, Walkie-Talkie always in hand. As a shift manager for Passenger Services, she’s often passing along that positive energy to her agents at the gate, leaving behind a wake of cheer and laughter…. Read more »