Missed part one and two? Catch them here and here. In the DFW control center, their main function is to orchestrate the aircraft traffic coming in and out of the airport to ensure a safe, orderly operation. Like maestros conducting a symphony, the Envoy ground traffic controllers and coordinators carefully arrange the DFW ramp into… Read more »
There’s nothing quite like coastal California, with its majestic mountains, sea breezes and vibrant flora. At Santa Barbara Municipal Airport (SBA), all of these fantastic qualities are on full display. Surrounded by palm trees and Spanish mission architecture, the Envoy Customer Services team is as lively and eclectic as its environment. Recently, the SBA team… Read more »
On Wednesday, February 14, the Envoy team in Cedar Rapids (CID) gathered for a mystery ‘all-hands’ meeting. “We’ve come a long way as a team, and this is a story all about teamwork,” opened Envoy CID General Manager Frank Dombrowski. “What happened that night in January showed how we can come together to achieve great… Read more »
Missed part one? Catch up here. In the DFW control center, their main function is to orchestrate the aircraft traffic coming in and out of the airport to ensure a safe, orderly operation. Like maestros conducting a symphony, the Envoy ground traffic controllers and coordinators carefully arrange the DFW ramp into a beautiful song composed… Read more »
From corner to corner lining every wall, desk and table, computer monitors light up the room of the Dallas-Fort Worth International Airport (DFW) Virtual Control Center. The screens cover the room in a sky-blue hue while dozens of employees talk quietly over phones and headsets, and decipher the labyrinthine charts and diagrams on the glowing monitors. In the… Read more »