In celebration of Women’s History Month and the amazing women who work at Envoy, we wanted to share a few quick interviews that highlight their hard work and dedication to inspire others. In our final installment this month, we hear from Crystal Valenzuela who is a Manager of Ground Support Coordination Operations based at Los Angeles International Airport (LAX).

What is your Envoy story?

I have been with Envoy for 10 years. I am the currently the Manager of operations in our control tower and I’m in charge of the team who ensures the operation runs smoothly.

On a daily basis, I am in multiple meetings with Envoy, our vendors who work closely with us, our partners at American, airport authorities and airport police. I also monitor the weather and ground delays in the cities our flights travel to, along with any delays that LAX takes.

I create the processes that are implemented throughout multiple departments and, as my team grows, we have been in a hiring process recently.

What is the significance of Women’s History Month to you?

The significance of Women’s History Month to me is that we get to look back on all the great accomplishments women have achieved and we can honor them. Women have come a very long way over the years and Women’s History Month reminds the world of that.

What are some things you hope to see for women in this industry in the future?

I would like to see more female pilots in aviation. As well as more female leaders.

Where did you take your favorite non-rev trip and why was it the best?

My best trip I took as a non-rev was to Cuba. I enjoyed this trip most because it opened my eyes to a different culture and way of life.

I stayed in a very rural area, which exposed me to the natives in a different way. It’s definitely a trip I would recommend.