Former Employees

Retired or no longer with Envoy?

All the information you need to know is available below.

Retiree non-rev Travel

Travel privileges can be found on the Regional Retiree Travel site

Deals & Discounts

Retirees are also eligible for a wide range of exclusive AAG discounts on travel, hotels, retail and more. Click here to view the AAG Deals & Discounts site.

Moved? Let us know!

Simply send an email to Envoy.EmployeeServices@aa.com with your new address. Remember to include your name, employee number and a scan of government-issued identification or a recent utility bill to verify your new address.

Payroll / Form W-2 Inquiries



  • To view pay statements issued before July 1, 2021, visit ePays


  • To view pay statements for checks on/after July 1, 2021 or to download your Form W-2, visit myADP


  • For Employment verification, contact The Work Number

Former Canada-based employees can access Dayforce to view and download historical pay statements and T4/RL1. Please use the following information to access your account:



  • Company name: americanairlines


  • Userid: (6 digit Employee ID e.g. 123456)


  • Sample Password: (Birth year + Login e.g. 1990Login)

Recently retired? Request an ID

Click here to request your AAG retiree ID

Pilot Training and Qualification Records

Pilots who require training and qualification documentation may contact dl_envoy_crew_qualifications@aa.com.
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