Envoy

Medford team wins Customer Cup in first year of service

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The giant, silver, and shining Customer Cup proudly displayed in the middle of the conference table served as the centerpiece for the Medford team’s celebration meal. Remove the airport setting, the office chairs, and the security badges, and you’d feel like you were at Sunday Dinner with a large family of ten. With each person… Read more »

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Envoy agents and managers team up for a Safety Ramp Rodeo

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On August 1, the Houston team at George Bush Intercontinental Airport (IAH) hosted a Safety Ramp Rodeo for the Southwest region of Envoy operated airports that featured contests with a focus on safety, skills utilizing ground service equipment and overall Envoy Ground Operations Manual knowledge. The event included challenges that tested agents’ skills in tow… Read more »

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Santa Barbara wins first American Airlines Customer Cup

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There’s nothing quite like coastal California, with its majestic mountains, sea breezes and vibrant flora. At Santa Barbara Municipal Airport (SBA), all of these fantastic qualities are on full display. Surrounded by palm trees and Spanish mission architecture, the Envoy Customer Services team is as lively and eclectic as its environment. Recently, the SBA team… Read more »

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