In 2008, just days before Thanksgiving, Chicago Envoy Agent Luz Ciupeiu and her family were driving home and noticed a lot of commotion and fire engines on their street. Luz said that she remembers holding her child in her arms, getting out of the car, and upon seeing her home decimated by fire, she went… Read more »
It took a few years, but Colter Kautzmann now realizes that he can’t always swing for the hole-in-one. Maturity, a family to care for, and a steady career have taught the amateur golfer – and Envoy First Officer – that sometimes life is about growing up and keeping the ball in play. Right out of… Read more »
Stephanie Gautreaux isn’t exactly tall, but by no means is she small. A look of total confidence shows behind a gleaming smile as she walks the Miami International Airport (MIA) terminal quickly, with a purpose, wearing a sharp, blue dress and glossy, leather pumps. And then, there’s the Stephanie that is shaking with concentration and… Read more »
Jordan Jones is unique in many ways. He’s a talented photographer, he has an impeccable eye for design, his outgoing personality and smile are infectious, and he’s quite handy with a wrench. Jordan is also deaf since birth. Yet, that never stopped him one bit, and it has become a part of who he is… Read more »
When trouble strikes, sometimes there’s no time for thinking; just doing. That’s when heroes emerge. At Northwest Arkansas Regional Airport (XNA), two such heroes sprang into action when they were alerted that a customer was experiencing a seizure in the men’s restroom. The two Envoy agents, working the ticket at the time, counter suddenly rushed… Read more »