From corner to corner lining every wall, desk and table, computer monitors light up the room of the Dallas-Fort Worth International Airport (DFW) Virtual Control Center. The screens cover the room in a sky-blue hue while dozens of employees talk quietly over phones and headsets, and decipher the labyrinthine charts and diagrams on the glowing monitors. In the… Read more »
On Saturday, December 9, two special Envoy charters from Killeen-Fort Hood (GRK), Detroit and Pittsburgh, along with multiple mainline charters brought children from across the United States to Dallas-Fort Worth (DFW) for this year’s Snowball Express celebration. Presented by American Airlines, Snowball Express provides an all-expenses-paid vacation for Gold-Star families of fallen U.S. service members. During… Read more »
The sun was barely peeking over the horizon, beginning to shed light across the ramps and runways at Dallas-Fort Worth International Airport (DFW). Inside the airport, shuffling through the crew lounge doors were two wide-eyed pilots reporting for duty. Only, on this morning, they were not preparing for flights but instead preparing for their moment… Read more »
Fifty-four years ago, Zane Lemon watched movies like John Wayne’s Flying Tigers, a World War II-era film about daring fighter pilots, and dreamed about a life of aviation. Sure enough, Zane joined the U.S. Air Force in 1970 as a fighter pilot on the F-4 Phantom and, after his retirement from the military in 1978,… Read more »
Imagine sitting in the cabin of an Embraer 175 about to reach your gate, and over the PA a flight attendant begins thanking the customers aboard the plane. When Envoy Flight Attendant Michael Frederick is that person holding the phone, he likes to do things a little differently. “I tell my customers the same thing… Read more »