On July 21, Passenger Services agent Jordan Woods was re-booking a line of passengers in Terminal B of Dallas-Fort Worth International Airport. He says that all of a sudden he felt a woman approaching him at the counter and he saw her pointing to her throat. “I froze for a second but then I knew I… Read more »
In the cabin of an Embraer 175, two best friends are having the time of their life. They’re meeting new people, entertaining cute children and cracking jokes. Luckily for Donna O’Dea and Whitni Bragg, they’re having that great time on the job. The two Envoy flight attendants have been working flights together as the “Dream… Read more »
We all have that friend that impresses and inspires us. We work harder to stay in stride with their abilities. We look forward to spending time with them and to see their smiles. Some people truly are blessings to know. For Dallas/Fort Worth Envoy Mechanic Barry Arbelius, that friend is John “Ziggy” Ziegler. Barry tells… Read more »
What if your favorite coworker was more than just a friend? What if that friend was actually family? Crystal Roberts and Maria Powell are the best of work friends. They have a connection that goes deep into their personalities; same mannerisms, same laugh, the same squeal of excitement. The pair even looks similar with their… Read more »
“Can anyone help?!” someone screamed across the terminal. Without flinching, Envoy Lead Agent Presad Rennie ran over and saw a customer holding a choking toddler. Taking the child from his mother’s arms, Presad flipped the toddler over, applied three sharp blows between the shoulder blades and was able to successfully dislodge the obstruction – a… Read more »