Some things never change. Sure, it’s been more than a year since the American Airlines Customer Cup has been handed out, and there may be new faces working at ticket counters and ramps across the country. But it was evident at Abilene Regional Airport (ABI), the award-winning commitment to safety, reliability and service of an… Read more »
Hispanic & Latinx Heritage Month not only celebrates the rich history and culture of Hispanic and Latinx people all over the world, but it also looks toward the future for the next generation of powerful leaders. In this very special interview, we met with Captain Ernesto Garcia to discuss his journey to Envoy from Nicaragua… Read more »
As a child, Jerin Charles says she dreamed of seeing the world. As a part-time Lead Agent at Maurice Bishop International Airport (GND) — in the island nation of Grenada — the native Grenadian has achieved that dream, and brewed up a business in the process. For the past three and a half years, 23-year-old… Read more »
At Miami International Airport (MIA), the Envoy team makes lending a hand part of their culture. Not just in MIA either, all of Envoy has a knack for making above-and-beyond commonplace. When Captain Anselm Dewar needed to gather up some donations for the Bee-Kind Foundation, he knew he could count on his Envoy family. He… Read more »
In commemoration of Black History Month, we’re sharing a series of 60-second interviews with employees and leaders from all across the company. Let’s hear from Clyde Sanders, who is a dual-station General Manager of Customer Services at Tyler Pounds Regional Airport in Tyler, Texas and East Texas Regional Airport in Longview, Texas. When did you get… Read more »