In Irving, Texas around midnight, there aren’t many businesses that are open apart from your all-night diners, never-closed superstores and 24-hour hamburger joints. But at Envoy Headquarters, the aircraft dispatchers are working business as usual. This group of night owls works in Systems Operations Control (SOC) overnight to monitor flights by communicating with stations and… Read more »
On Thursday, April 27, twelve students from Envoy Partner School LeTourneau University’s (LETU) aviation program paid a visit to Envoy Headquarters, American Airlines Training Center and the C.R. Smith Museum. The tour also included an up-close look at American’s Integrated Operations Center where students were allowed to learn the day-to-day duties of their job. Led by… Read more »
Imagine a house of cards stacked to the ceiling. Each card has been meticulously placed so that the tower stays upright. Scheduling pilots and flight attendants for an airline is like that house of cards, in which each scheduler plays their part in staffing every flight, explains Program Manager Zack Hall. “With every round of… Read more »
On Tuesday, October 4, aviation students from McKinney Aviation Academy visited Envoy Headquarters (EHQ) for a behind-the-scenes tour of our operation, guided by members of the Envoy Pilot Recruitment Team; Captain Taylor Hinckley, Captain Trey Tenhet and First Officer John Colquitt. The McKinney Aviation Academy is a four-year preparatory program that enables high school students at all MISD campuses… Read more »