Envoy

Medford team wins Customer Cup in first year of service

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The giant, silver, and shining Customer Cup proudly displayed in the middle of the conference table served as the centerpiece for the Medford team’s celebration meal. Remove the airport setting, the office chairs, and the security badges, and you’d feel like you were at Sunday Dinner with a large family of ten. With each person… Read more »

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For the love of the ramp with Steffond Johnson

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Steffond Johnson plays team ball. Whether he’s loading bags on a plane, delivering Thanksgiving turkeys to families in need, or supporting his Ivy-League educated children, the Envoy Fleet Service Clerk and former NBA player enjoys the thrill of accomplishing a common goal. Since playing one year in the NBA as a Los Angeles Clipper over… Read more »

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Women With Wings: DFW Operations – Part Three

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Missed part one and two? Catch them here and here. In the DFW control center, their main function is to orchestrate the aircraft traffic coming in and out of the airport to ensure a safe, orderly operation. Like maestros conducting a symphony, the Envoy ground traffic controllers and coordinators carefully arrange the DFW ramp into… Read more »

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Top-seniority mechanic celebrates 35 years with Envoy

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Parked outside the Sawyer International Airport (MQT) in the blistering cold, an old van idled with a puff of white steam flowing from its rusty exhaust pipes. Out pops Envoy Maintenance Inspector Matt Gallo with a huge coat and an even bigger smile, like an eager chauffeur. Matt, and his friendly smile, is Marquette through… Read more »

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Santa Barbara wins first American Airlines Customer Cup

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There’s nothing quite like coastal California, with its majestic mountains, sea breezes and vibrant flora. At Santa Barbara Municipal Airport (SBA), all of these fantastic qualities are on full display. Surrounded by palm trees and Spanish mission architecture, the Envoy Customer Services team is as lively and eclectic as its environment. Recently, the SBA team… Read more »

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