Linda Kunz is responsible for the Flight Service department, managing the 1,500 Flight Attendants who provide service on Envoy’s flights throughout the U.S., Canada and Mexico.
Linda has extensive airline experience not only in management, but also on the frontlines serving customers. She began her career as a flight attendant for Ozark Air Lines and later Trans World Airlines (TWA) when they acquired Ozark.
At TWA Linda held a variety of staff and line positions in Inflight Services, Flight Operations, Regulatory Compliance, Corporate Safety and Training. She steadily rose through the ranks to serve as the Director of Inflight Operations for the carrier, overseeing TWA’s inflight communications, policies and procedures, duty-free, in-seat catalog and website. When TWA merged with American in April 2001, Kunz continued her career at Envoy in her current position as Vice President – Flight Service.
Kunz holds a Bachelor’s Degree in Aviation Management from Southern Illinois University.